PRIVACY POLICY

Last Updated: November 25, 2025

This Privacy Policy describes how Dhakiphale Bizness Shelter Private Limited (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your information when you use the Bizness Shelter mobile application (“Application”).

By downloading, accessing, or using the Application, you agree to the practices described in this Privacy Policy.
This service is provided “AS IS”.
We comply with the Information Technology Act, 2000, the SPDI Rules 2011, and Google Play / Apple App Store privacy requirements.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following personal information when you create or update your account:

Name, email address, and phone number
Date of birth and gender
Business details (name, address, category, description)
Social media links (WhatsApp, Instagram, Facebook, etc.)
Google Review link
UPI ID and basic payment details (processed securely through third-party providers)
Profile photos, business images, product images
Product and service information you upload

1.2 Images & Documents (Consent-Based Collection)

The Application may require you to upload:

Images
Business documents
Product photos
Identity or verification files

We collect images and documents ONLY after your explicit consent.

Before accessing your camera, gallery, storage, or files, the Application will:

Request permission
Display a purpose message
Allow you to accept or decline
Allow you to withdraw consent anytime

Why we collect files:

To create or update your business profile
To generate digital visiting cards and QR codes
To display your business catalog
To verify your business authenticity (if required)

You retain ownership of all uploaded images and documents.
We only store and use them to provide the services described above.

1.3 Automatically Collected Information

When you use the Application, we automatically collect:

IP address
Device information (model, OS version, unique identifiers)
Usage data (pages visited, features used, time spent)
Crash logs & diagnostics
Analytics data
Approximate or precise location (only if permission is granted)

2. How We Use Your Information

We use your information to:

Provide, operate, and improve the Application
Create and display digital visiting cards
Build and maintain your business profile
Personalize user experience
Send OTPs and authentication codes
Process payments and transactions
Detect and prevent fraud or unauthorized use
Communicate updates, promotional messages, and important notifications
Comply with legal obligations
Improve analytics, performance, and security

3. Location Data Usage

If you grant location permission, we may use your location for:

Personalized recommendations
Location-based app features
Analytics and performance improvements
Non-identifiable usage insights

We never sell or misuse your location data.

4. Information Sharing

We do not sell your personal information.

We may share your information only with:

4.1 Trusted Service Providers

Google Play Services
Firebase Analytics
Facebook / Meta
Cloud hosting providers
Razorpay (for payments)
SMS/OTP delivery partners

4.2 Legal Requirements

We may disclose your data:

To comply with laws, regulations, or court orders
To protect rights, safety, or prevent fraud

4.3 Business Transfers

If we undergo a merger or acquisition, your information may be transferred to the new entity.

4.4 With Your Consent

We may share data with third parties only when you explicitly agree.

5. Data Retention

We retain your information:

As long as your account is active
And for a reasonable time afterward for business or legal reasons

You may request deletion at any time by emailing:
📧 support@biznessshelter.com

We will delete your data unless retention is required by law.

6. Account Deletion

You can delete your account at any time from within the Application using the “Delete Account” option.

Once you confirm:

All personal data
Images
Documents
Business information
Uploaded files

will be permanently deleted from our servers unless legal retention is required.

7. Opt-Out Rights

You may stop data collection by:

Uninstalling the Application
Turning off specific permissions (Location, Camera, Photos, Storage)

Please note: Certain features may not work without these permissions.

8. Children’s Privacy

The Application is not intended for users under 18 years of age.
We do not knowingly collect data from minors.
If we discover such data, we delete it immediately.

9. Security

We follow industry-standard security measures, including:

Encryption of sensitive information
Secure servers and firewalls
Authentication and access restrictions
Regular security reviews and audits
Employee confidentiality training

While we work to protect your data, no system is fully secure.

10. Third-Party Links

The Application may include links to external websites.
We are not responsible for their privacy practices.
We encourage you to review their Privacy Policies separately.

11. Cookies & Tracking Technologies

We may use cookies or similar tools to:

Improve app functionality
Analyze user behavior
Provide a better experience

You may disable cookies through your device settings.

12. International Data Transfers

Your personal data may be processed outside India.
We ensure proper legal and security safeguards for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updated versions will be available in the Application.
Continued use means you accept the updated terms.

14. Grievance Officer

As required under the Indian IT Act:

Grievance Officer
Dhakiphale Bizness Shelter Private Limited
📍 HN-109, Govardhan, Gangapur, Nashik, Maharashtra, India – 422101
📧 Email: support@biznessshelter.com
⏳ Response Time: Within 30 days

15. Contact Us

For questions or concerns, contact:

📧 support@biznessshelter.com
📍 Dhakiphale Bizness Shelter Private Limited
HN-109, Govardhan, Gangapur, Nashik, Maharashtra, India – 422101