Returns & Refunds Policy

App Name: Bizness Tag

Legal Entity: Dhakiphale Bizness Shelter Private Limited

Effective Date: May 13, 2026

Last Updated: May 13, 2026

1. Overview

At Bizness Tag, we want you to have a satisfying experience.

This Returns and Refunds Policy outlines the conditions under which refunds may be granted for purchases made within the App.

2. Scope

This policy applies to:

  • Subscription plans purchased through Bizness Tag
  • One-time in-app purchases
  • Premium feature upgrades

3. Platform-Based Purchases

All payments for Bizness Tag are processed through:

  • Apple App Store (iOS devices)
  • Google Play Store (Android devices)

All refund requests must be submitted through the respective platform.

Apple App Store: reportaproblem.apple.com

Google Play Store: Google Play Refund Help

We are unable to override platform-level refund decisions.

4. Refund Eligibility Guidelines

Situation Refund Eligibility
Accidental or duplicate purchase Eligible — contact us within 48 hours
Technical issue preventing access Eligible after investigation
Subscription cancelled but charged again Eligible with proof
Change of mind after subscription starts Not eligible
Partial use of subscription period Not eligible
Violation of Terms of Service Not eligible

5. Subscription Cancellations

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of the current billing cycle
  • You retain premium access until the billing period ends
  • We do not provide pro-rated refunds for unused time

6. Free Trials

  • You will not be charged until the trial ends
  • Cancel before the trial ends to avoid charges
  • Once charged, the standard refund policy applies

7. Contact Us for Refund Support

If you believe you are eligible for a refund or need assistance, contact us:

Dhakiphale Bizness Shelter Private Limited

Email: your-contact-email@domain.com

Subject Line: Refund Request – [Your Order ID / Registered Email]

Address: Your Registered Office Address

We aim to respond within 3–5 business days.

8. Changes to This Policy

We reserve the right to update this policy at any time.

Changes will be reflected with an updated effective date on this page.